Mr. Frank Baitman is the Chief Information Officer (CIO) at the Social Security Administration (SSA). His background is as a business strategist who focuses on innovation and aligning business goals with technology investments.

Mr. Baitman most recently worked as a strategy consultant for companies, assisting them to align their day-to-day operations with their business strategies. He also consulted with the Annenberg School for Communication at the University of Southern California as project director for sustainable innovation.

Earlier, Mr. Baitman was President of Petards, Inc., a security and surveillance software innovator that created enterprise-grade IP video solutions for Government and industry. Prior to that, he was a Director with the Institute for the Future, a Palo Alto-based think tank where he worked with Fortune 500 clients to understand how emerging technologies could alter both the marketplace and individual company business models. As Director of Corporate Strategy for IBM, Mr. Baitman oversaw the Global Market Trends study that identified emerging business opportunities, resulting in the launch of the company’s life sciences solutions and pervasive computing businesses. As Manager of Market Analysis in IBM Research, he led a team that commercialized disruptive technologies emerging from the company’s research division.

Mr. Baitman began his career in public policy; he has consulted for U.S. Government agencies on policy matters including nuclear nonproliferation, physical security, and arms control verification measures. He is a strong advocate for individual privacy protections, and has suggested a new privacy framework that is responsive to emerging technologies.

Mr. Baitman earned his Master’s degree in public policy from the University of Maryland at College Park; his BA was earned from the State University of New York at Albany.